Consent records and TCPA: what comes with each lead

Every lead comes with a timestamped consent certificate. We send it to you on request.

The certificate is created at the moment the homeowner submits the form. It records what they saw and agreed to, so you can show how the contact started if a question ever comes up. Which certificate provider we use and whether it names your company are confirmed on your call and in your order form.

Sample, illustrative. Placeholder data only:

• Homeowner: J. Sample, 100 Example St, Sampleville TX 75000
• Submitted: date, time and time zone of the form submission
• Page: the URL of the form the homeowner used
• Disclosure: the exact consent text shown next to the submit button
• Phone number the homeowner agreed to be contacted on
• Certificate ID and a link to the provider's stored record

The FCC's one-to-one consent rule never took effect. The Eleventh Circuit vacated it on January 24, 2025 (Insurance Marketing Coalition v. FCC). FCC Order DA 25-621, effective August 29, 2025, restored the prior written-consent definition: a signed agreement that clearly authorizes the seller, names the phone number and says consent is not a condition of purchase. As of October 13, 2026 there is no federal one-to-one requirement. Source: Morrison Foerster (mofo.com), January 30, 2025.

Courts have narrowed FCC rules further. In Bradford v. Sovereign Pest Control of TX (5th Cir., February 25, 2026) the court held the TCPA requires only prior express consent, oral or written. That binds federal courts in Texas, Louisiana and Mississippi only, and it does not change state laws. Source: Nixon Peabody, February 27, 2026.

Other federal points: homeowners may revoke consent by any reasonable means and requests must be honored within 10 business days (in force since April 11, 2025). Telemarketers must scrub the National Do Not Call Registry no more than 31 days before calling. Federal calling hours are 8am to 9pm local time. Private damages are $500 per violation, up to $1,500 if willful. Sources: 47 U.S.C. 227; 16 CFR 310.4; Manatt, 2025.

Several states are stricter than federal law. As of October 2026:

• Florida (Fla. Stat. 501.059): written consent with signature for automated sales calls and texts, calls 8am to 8pm, max 3 calls per 24 hours on the same subject. Source: Jones Day, 2021; CompliancePoint, 2023.
• Oklahoma (HB 3168, effective November 1, 2022): written consent for automated selection or dialing, 8am to 8pm, max 3 calls per 24 hours. Source: Dinsmore, 2022.
• Texas (SB 140, effective September 1, 2025): marketing texts now fall under Texas telephone-solicitation law, with registration required unless exempt. Source: Morgan Lewis, September 2025.
• Maryland: 8am to 8pm, 3 calls per 24 hours. Oregon (HB 3865, effective January 1, 2026): 8am to 8pm, 3 contacts per day, covers texts. Source: Goodwin, March 2026.

For booked inspections, the homeowner is contacted only about the roofing request they submitted, within the strictest applicable calling window, and opt-outs are honored and passed to you. The exact process and scrubs used are confirmed on your call.

When you call or text a lead, your company is the one making the contact, so you are responsible for how you do it. Keep calls within 8am to 8pm in the homeowner's local time, cap attempts at 3 per 24 hours in Florida, Oklahoma, Maryland and Oregon, scrub your own internal Do Not Call list, honor STOP requests and keep the consent record we send you.

Storm and insurance work carries extra state rules. Texas, for example, bars paying or waiving a homeowner's deductible (Tex. Bus. & Com. Code 27.02). Florida limits paid referrals for work paid by insurance proceeds (Fla. Stat. 489.147). Check with counsel before running storm campaigns in those states.

If you're searching for TCPA-compliant leads, know that no lead is compliant on its own. Compliance depends on how the consent was captured and on how the lead is called. We will never call our leads TCPA-compliant or promise that using them protects you from a claim. What we can give you is the record of how the homeowner asked to be contacted.

Do your roofing leads include a consent certificate? Every lead comes with a timestamped consent certificate. We send it to you on request.

Does the certificate name my company? That depends on the consent setup confirmed for your program. Ask on the call and get the answer in your order form before you buy.

Is one-to-one consent still required? Not under federal law as of October 2026, since the FCC rule was vacated in January 2025. Some states, including Florida, Oklahoma and Maryland, are read by practitioners as still expecting consent that names the company calling.

Who is responsible for TCPA compliance when I call a lead? The company making the call or text. We supply the consent record; how, when and how often you contact the homeowner is on you.

General information, not legal advice. Confirm with your counsel.